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SHIPPING INFORMATION

To make your experience as easy as possible, we offer the ability for U.S. residents to print flat rate FedEx shipping labels and have the cost deducted from your trade-in total. Simply select the number of labels you'd like and print them on the order confirmation page. We recommend selecting approximately one shipping label for every ten items you are trading in.

Once you've printed the labels and put them on your box(es), drop off your package(s) at any FedEx store or give to a FedEx driver. If you would like to ship using your own service you are more than welcome to do so at your own expense. Any trade-ins being sent from Canada or other international locations will not qualify to use the flat rate shipping labels provided. Freight and packaging costs for trade-ins being sent from these non U.S. locations are responsible to be paid in full by the customer trading in.

PAYMENT INFORMATION

Your eGiftCard will be issued for the balance of your trade-in and emailed to you within 3-5 business days after your trade-in has been fully received & processed.